Trips Casino - Become a Member
Trips Casino is an online platform offering slots, live dealer tables, and casino games to players in Australia and Canada. Every game on the site is available in demo mode, so you can try them for free without creating an account or making a deposit. The platform works on desktop and mobile browsers, giving you access to the lobby wherever you are.
Trips Casino Welcome
Claim up to A$19,500 + 360 Free Spins across three deposits.

Your account and personal information are protected by 256-bit SSL encryption and independent RNG testing. Deposits and withdrawals use payment methods such as Visa, Mastercard, PayID, Interac, Skrill, Neteller, and several cryptocurrencies. The casino holds a license from the Anjouan Gaming Board and operates under transparent policies.
You can use free demo access, security measures, and a selection of thousands of games from established providers. This guide covers account setup, deposit options, bonus claiming, mobile play, tournaments, and support, so you know what to expect before starting.
| Category / Feature | Details & Available Options |
|---|---|
| General Information & Contact | Website: https://www.tripscasinoo.com/ Established: 2024 Owner / Operator: Dama N.V. License: Anjouan Gaming Board (ALSI) ALSI-202508056-FI2 Languages: EN, FR, DE, IT Currencies: CAD, AUD, USD, BTC, USDT, ETH, LTC, DOGE Supported Devices: Desktop, responsive mobile web (no native app) Core Markets: Canada, Australia Support Services: 24/7 Live Chat (EN, FR, DE, IT) | Email: [email protected], [email protected] (Response within 24h) |
| Payment Systems & Banking Limits | Payment Methods: Visa, Mastercard, Interac, PayID, Skrill, Neteller, MiFinity, Neosurf, Astropay, InstaDebit, Bitcoin, Ethereum, Litecoin, Dogecoin, USDT, Cryptocurrencies Deposit Limits: Minimum: $20–$30 (method dependent) | Maximum: $4,000 fiat per transaction (no strict max for crypto) Withdrawal Limits: Minimum: $20–$30 | Maximum: Dependent on VIP level (up to $30,000 monthly) Payout Speed: Crypto/E-wallets: 0–24 hours | Cards/Bank: 3–5 days |
| Bonuses, Promotions & Tournaments | • Welcome Package: Up to $19,500 / C$7,500 + 360 Free Spins across first 3 deposits • Wheel of Fortune: Deposit $30 + code 'LUCKY' for cash or free spins • Ongoing Promotions: Weekly reloads, free-spin drops, Tuesday Reload (50% up to $225 + 50 free spins on Gold Rush - Johnny Cash), Wednesday Unlimited (25 free spins on Wild Spin), Easy Friday (25/70/150 free spins on Elvis Frog in Vegas for $30/$75/$150 deposits), Weekend Promotion (100% up to $450 + 90 free spins on Wild Cash x9990) • Cashback & Competitions: Weekly Cashback up to 15% on net losses | Trips Lucky Battle tournament (2,000 free spins prize pool) & seasonal tournaments |
| Gaming Catalog & Software Providers | Software Providers (40+ providers, 6,000+ games): Pragmatic Play, Hacksaw Gaming, Evolution, Endorphina, BGaming, Play'n GO, Games Global, Betsoft, Playson, Four Leaf Gaming, Relax Gaming, 3 Oaks, and others Game Categories: Slots, Megaways, Jackpots, Table Games, Live Casino, Crash Games, Instant Wins |
| Security, Verification & Compliance | Security & Auditing: Independent RNG testing, 256-bit SSL encryption Verification (KYC): ID and proof of address required before first withdrawal Responsible Gambling: Deposit limits, session limits, cooling-off tools, self-exclusion |
Deposit at Trips Casino and Start Playing Instantly
Trips Casino supports a range of payment methods for Australian players, from cards and bank transfers to e-wallets and cryptocurrency. You can fund your account and access over 6,000 games. Withdrawals use the same secure methods.
Fast and Secure Deposit Methods Available at Trips Casino Australia
You have access to several deposit options, including Visa, Mastercard, Skrill, Neteller, and MiFinity. Australian players can use PayID for local bank integration and Neosurf or Paysafecard for prepaid voucher deposits.
Cryptocurrency options include Bitcoin, Ethereum, Litecoin, Dogecoin, and USDT, which provide privacy and typically faster transaction speeds than traditional banking.
The minimum deposit depends on the method. Most options require $30, but Visa, Mastercard, and MiFinity accept deposits starting at $20. This flexibility allows you to test the platform or claim the welcome bonus.
All transactions use 256-bit SSL encryption. You can deposit in AUD, CAD, USD, and various cryptocurrencies, giving you control over your account management.
How to Make Your First Deposit and Unlock Your Bonus at Trips
After registering your account, go to the deposit screen from your dashboard. Pick your payment method and enter the details. The platform supports instant play, so funds appear immediately in most cases.
To unlock the welcome bonus of up to $19,500 plus 360 free spins across your first three deposits, meet the minimum deposit for each stage. The bonus requires 30x wagering on the combined deposit and bonus amount, valid for five days. Keep your maximum bet at $7.50 or below while meeting wagering requirements.
Other promotions require specific deposit amounts and bonus codes. For example, the Wheel of Fortune requires a $30 deposit and the code 'LUCKY'. The Weekend Promotion offers 100% up to $450 plus 90 free spins on Wild Cash x9990. Each promotion has its own wagering requirements, usually between 15x and 45x, so review terms before opting in.
You must complete a three-times deposit turnover before your first withdrawal, separate from any bonus wagering. This policy applies to all deposit methods and supports platform security.
Withdrawal Options for Australian Players
Withdrawals use the same methods available for deposits. E-wallets like Skrill, Neteller, and MiFinity typically process payouts within 0-24 hours after approval. Cryptocurrency withdrawals can process within minutes to hours, depending on blockchain confirmations.
Credit cards and bank transfer methods take 3-5 business days. While these options are slower, they remain available for those who prefer established banking channels. The minimum withdrawal amount is $30 for most methods, with some sources indicating $20 minimums for specific options.
| Payment Method | Deposit Time | Withdrawal Time |
|---|---|---|
| Cryptocurrency (Bitcoin, Ethereum, Litecoin, Dogecoin, USDT) | Instant | 0-24 hours |
| E-wallets (Skrill, Neteller, MiFinity) | Instant | 0-24 hours |
| PayID | Instant | Up to 24 hours |
| Credit Cards (Visa, Mastercard) | Instant | 3-5 business days |
| Bank Transfer | 1-3 business days | 3-5 business days |
| Prepaid (Neosurf, Paysafecard, Astropay) | Instant | Not available for withdrawals |
Withdrawal limits depend on your VIP level. Standard accounts can withdraw up to $30,000 monthly. Higher VIP tiers may access increased limits and priority processing. Before your first payout, submit ID and proof of address documents for verification.
How Long Do Payouts Take at Trips Casino?
Payout speed depends on your payment method. Crypto and e-wallet withdrawals process within 0-24 hours after security checks. PayID transfers for Australian players usually complete within the same timeframe.
Credit card and bank transfer withdrawals require 3-5 business days. This timeframe includes both internal approval and your financial institution's processing. Most users receive winnings within 1-5 days from the initial request.
The verification process applies to your first withdrawal to confirm your identity and protect your account. Once verified, future payouts process more quickly. You can contact 24/7 live chat support for questions about withdrawal status or KYC procedures.
Remember to complete the three-times deposit turnover requirement before any withdrawal. This applies to your deposit amount only and helps prevent fraudulent activity while maintaining fair gaming standards.
Trips Casino - Online Gaming Platform in Australia
Trips Casino provides access to over 6,000 games, a multi-tier welcome package up to AU$19,500 plus 360 free spins, and support for Australian players seeking fast crypto payouts, transparent casino terms, and weekly promotions.
Trips Casino Features for Australian Players
Trips Casino accepts Australian dollars and processes crypto withdrawals within 0-24 hours. The platform is operated by Dama N.V. and licensed by the Anjouan Gaming Board.
Australian players can use a user interface that loads directly on desktop and mobile browsers without requiring a download. Site navigation groups all 6,000+ titles by category-slots, Megaways, jackpots, table games, live casino, and crash games.
Support is available 24/7 via live chat in English, and bonus terms are published in advance. Wagering requirements (30x deposit + bonus, 5-day validity) are listed before any offer. Weekly cashback offers return up to 15% on net losses, and reload bonus deals are available every Tuesday and weekend.
Supported payment methods include Bitcoin, Ethereum, Litecoin, Dogecoin, USDT, Visa, Mastercard, PayID, Interac, Skrill, and Neosurf.
Everything You Get the Moment You Join Trips Casino
When you register, you unlock a three-stage welcome package:
| Deposit | Match Bonus | Free Spins |
|---|---|---|
| First | Up to AU$6,500 | 120 free spins |
| Second | Up to AU$6,500 | 120 free spins |
| Third | Up to AU$6,500 | 120 free spins |
After the welcome offer, you can access ongoing casino promotions:
- Wheel of Fortune: Deposit AU$30 and use code 'LUCKY' to spin for cash or free spins
- Wednesday Unlimited: 25 free spins on Wild Spin
- Easy Friday: 25, 70, or 150 free spins on Elvis Frog in Vegas based on your deposit
- Tuesday Reload: 50% up to AU$225 + 50 free spins on Gold Rush - Johnny Cash (30x wagering)
- Weekend Promotion: 100% up to AU$450 + 90 free spins on Wild Cash x9990 (45x wagering)
- Weekly Cashback: Up to 15% on net losses (10x wagering)
- Trips Lucky Battle: Tournament with 2,000 free spins prize pool
Entry into the 10-tier VIP program starts once you place your first real-money wager. You progress from Level 0 up to Level 10, unlocking exclusive prizes, faster withdrawals, and invitations to seasonal tournaments featuring exclusive games from Pragmatic Play, Hacksaw Gaming, Evolution, and over 40 other providers.
Your First Steps at Trips - What to Expect
Registration usually takes less than two minutes. Click the sign-up button, enter your email, set a password, pick AUD as your currency, and confirm your country. You can deposit right away using any of these methods:
| Method | Min Deposit | Payout Speed |
|---|---|---|
| Visa / Mastercard | AU$20-30 | 3-5 days |
| PayID / Interac | AU$30 | Up to 24 hours |
| Skrill / Neteller / MiFinity | AU$20 | 0-24 hours |
| Neosurf / Astropay | AU$20-30 | 0-24 hours |
| Bitcoin / Ethereum / Litecoin / Dogecoin / USDT | AU$30 | 0-24 hours |
After your first deposit, bonus funds and free spins appear automatically in your account. No deposit bonus offers are not available at Trips, but the welcome package requires only 30x wagering on deposit plus bonus, with a AU$7.50 max bet and five days to clear.
Before your first withdrawal, you'll need to complete KYC verification by providing a photo ID and proof of address. Upload your documents through live chat or email [email protected]. The team usually approves accounts within 24 hours. You must wager your deposit three times before requesting a payout. Monthly withdrawal limits increase as your VIP tier rises.
Responsible gambling features-deposit limits, session timers, and self-exclusion-are available in your account settings. If you're unsure about casino terms or wagering rules, 24/7 live chat agents respond quickly.
Trips Casino Login - Access Your Account in Seconds
The Trips Casino login page lets you access over 6,000 games, your bonus dashboard, and secure banking tools. Sign in with your email and password, or turn on two-factor authentication for added security.
How to Sign In or Create Your New Trips Casino Account
To log in, visit tripscasinoo.com and click the login button at the top. Enter your registered email and password. If you use two-factor authentication, enter your six-digit TOTP code from your authenticator app.
Creating a new account takes about a minute. Click the registration button and fill in your email, password, country, and preferred currency-CAD, AUD, USD, or crypto (BTC, ETH, LTC, DOGE, USDT). You'll agree to the privacy policy during sign-up.
Your account activates right away for instant play on desktop and mobile browsers. No downloads are needed. Before your first withdrawal, complete standard verification by uploading your ID and proof of address to meet KYC requirements. The registration form is available in EN, FR, DE, and IT, and 24/7 live chat support is there if you need help.
| Login Feature | Details |
|---|---|
| Two-Factor Authentication | TOTP app generates 6-digit codes every 30 seconds |
| Supported Devices | Desktop, responsive mobile web (no native app) |
| Languages | EN, FR, DE, IT |
| Security | 256-bit SSL encryption, backup recovery codes |
Contact Trips Casino - Support and Assistance
The Trips Casino support team is available 24/7 to assist with account questions, payment processing, bonus terms, and technical issues. You can reach support instantly via live chat or send an email for detailed requests.
Contact Support via Live Chat
Live chat is the fastest way to connect with support at Trips Casino. The chat desk operates 24/7 with agents who speak English, French, German, and Italian.
Click the chat icon on any page to start a conversation. You'll usually connect with an agent within 6-10 minutes, and sometimes even faster during peak hours.
Live chat agents can assist with:
- Account registration and login issues
- Deposit and withdrawal status checks
- Bonus activation and wagering questions
- Game loading or technical errors
- Payment method options for your region
Live chat is available on both desktop and mobile browsers. No app or download is required.
Email Support
For more detailed questions or when you need to attach documents, email [email protected]. The team reviews all messages and replies within 24 hours, though most responses arrive sooner.
Email support is best for:
- KYC verification (ID, proof of address)
- Account closure or self-exclusion requests
- Payment disputes that need documentation
- Detailed bonus or promotion questions
- Player feedback about games or features
When you email, include your registered username and a clear description of your request. This helps support locate your account and provide accurate answers.
Trips also monitors [email protected] for some administrative requests. Check the footer of any email you receive to confirm the correct address for follow-up questions.
Common Help Topics for Australian Players
Australian players often contact support about payment methods, bonus terms, and withdrawal timeframes. Below are the main topics handled daily:
Payment and withdrawal questions are frequent. Players ask which methods accept AUD, how long crypto withdrawals take, and if PayID is available for instant transfers. Crypto and e-wallet withdrawals process in 0-24 hours, while cards and bank transfers take 3-5 days.
Bonus wagering requirements are another common topic. The welcome package offers up to AU$19,500 + 360 free spins across three deposits, with 30x wagering on deposit plus bonus. Players often check maximum bet limits (AU$7.50) and game contribution rates before starting.
Account verification (KYC) is required before first withdrawals. ID and proof of address are needed to comply with Anjouan Gaming Board regulations. Upload documents through your account dashboard or email them to support.
Questions about game availability and RTP come up as well. Trips offers 6,000+ games from over 40 providers, including Pragmatic Play, Hacksaw Gaming, Evolution, and Play'n GO.
How Trips Support Handles Requests
Support requests are prioritized by urgency and complexity. Live chat gets immediate attention. Agents handle login issues, balance checks, and bonus questions in under five minutes. More complex issues may go to a specialist, and the agent will give you an estimated timeframe.
Email tickets go to the right department based on your subject line-finance for payment questions, compliance for KYC, and systems for technical issues. Each department responds within its service window, typically 6-12 hours for standard requests.
Support tracks every interaction for consistency. If you reach out multiple times about the same issue, any agent can view your history and continue where the last conversation ended.
For urgent matters-like a locked account or missing deposit-flag your request as "urgent" in the email subject or notify the live chat agent. These cases escalate to senior staff for faster resolution.
Earn Points and Get Rewards Every Time You Play
Every real-money wager at Trips Casino earns points toward your loyalty progression. Whether you play low stakes or high stakes, you accumulate points that unlock benefits through the VIP program.
Trips Casino VIP Loyalty Programme
The 10-tier loyalty rewards system starts at Level 0 and goes up to Level 10. You earn points automatically on every real-money bet across slots, table games, and live casino. As you progress, you unlock perks like weekly cashback up to 15% on net losses, exclusive free spins, and access to tournaments such as the Trips Lucky Battle with a 2,000 free spins prize pool.
Silver+ tier members receive monthly cashback. Higher VIP levels offer priority withdrawal processing, personalized bonus offers, and exclusive prizes. The system is structured for both frequent play and larger wagers, so you can benefit regardless of your play style.
Trips Casino Weekly Tournaments
Trips Casino runs weekly tournaments, including the Trips Lucky Battle with a 2,000 free spins prize pool and seasonal events. You can compete on slots and other games without strict betting limits, giving flexibility as you aim for leaderboard positions.
How to Enter Weekly Tournaments and Claim Prizes
To join Trips Lucky Battle, go to the tournaments section in your dashboard and opt in during the active period (usually three weeks). Real-money wagers on eligible slots generate points for the leaderboard-no separate entry fee is needed beyond your deposits.
Payment methods like Visa, Mastercard, Interac, and cryptocurrencies (Bitcoin, Ethereum, Litecoin, Dogecoin, USDT) support tournament deposits starting at AU$30. Your points determine your rank, and the prize pool distributes 2,000 free spins among top finishers.
Review tournament rules before starting. Wagering requirements apply to free spins (typically 30x), and you have a set period to use them. Track your progress on the live leaderboard, and use 24/7 live chat for questions about scoring or payouts.
Trips Casino Welcome Package - Claim Your Bonus on Day One
The welcome package at Trips Casino covers three deposits and provides up to AU$19,500 plus 360 free spins. These bonus funds and spins give you extra opportunities to explore the game library from the moment you register.
Trips Casino Welcome
Claim up to A$19,500 + 360 Free Spins across first three deposits.

Everything Included in Your Welcome Offer at Trips and How to Activate It
The welcome offer at Trips Casino is divided across your first three deposits. Each deposit unlocks a match bonus and a set of free spins, helping you build your playing balance over time.
Here's the breakdown:
| Deposit | Match Bonus | Free Spins |
|---|---|---|
| First | 100% up to $7,500 / C$2,500 | 120 |
| Second | 75% up to $7,500 / C$2,500 | 120 |
| Third | 50% up to $4,500 / C$2,500 | 120 |
To activate your bonus, deposit at least $30 (or $20 if you use Visa, Mastercard, or MiFinity). The bonus funds will be credited to your account automatically. There is a 30x wagering requirement on the combined deposit and bonus amount, and you have five days to meet it. Slots contribute 100% toward wagering, while table games count at lower rates.
Your free spins are distributed in batches with each qualifying deposit. Each spin has its own 30x wagering requirement. Keep bets under $7.50 while playing with bonus funds to comply with the terms.
Trips Casino on Your Smartphone - Play Anywhere Across Australia
Trips Casino is fully compatible with mobile devices through instant play in your browser. You can access over 6,000 slots, live tables, and crash games without downloading software. Log in securely from any Android or iPhone and manage your AUD account, deposits, and withdrawals on the move.
Play On-the-Go with Trips Casino App
Enjoy exclusive bonuses, rapid gameplay and a seamless betting experience anytime, anywhere.
How to Access the Full Mobile Casino Experience Without Downloading an App
No dedicated app is needed for Trips Casino. Just open your mobile browser-Safari, Chrome, or Firefox-and visit tripscasinoo.com. The site adjusts automatically to your screen, whether you're using a phone or tablet.
After logging in, you get access to the same game library as on desktop: titles from Pragmatic Play, Hacksaw Gaming, and live dealer tables by Evolution. All games load directly in your browser, so you won't need to download anything extra.
| Feature | Mobile Browser Access |
|---|---|
| Devices | Android smartphones, iPhones, tablets (iOS & Android) |
| Browser Compatibility | Safari, Chrome, Firefox, Edge |
| Games Available | 6,000+ slots, live casino, table games, crash games |
| Login Method | Same username and password as desktop |
| Banking | Full deposit and withdrawal access (Visa, Mastercard, PayID, crypto) |
Banking works the same way on mobile as on desktop. Deposit via PayID, Neosurf, or cryptocurrencies like Bitcoin and Ethereum with a $30 minimum. Withdrawals typically process at the same speed-crypto and e-wallet payouts usually clear within 0-24 hours.
Mobile users can claim the same promotions. For example, you can get Wednesday's Unlimited 25 free spins on Wild Spin, or activate the Wheel of Fortune by depositing $30 with code LUCKY. Live chat support is also available 24/7 on mobile, so you don't have to switch devices for help.
Games at Trips Casino - Hundreds of Titles Waiting for You
Trips Casino offers over 6,000 casino games, including slots, table games, live dealer options, and crash titles from more than 40 providers. The game library covers classic pokies, progressive jackpots, and real-time dealer tables.
Explore the Full Game Library From Pokies to Live Dealer Tables
The selection includes thousands of online slots from providers like Pragmatic Play, Hacksaw Gaming, Play'n GO, and Endorphina. You can try Megaways slots, chase progressive jackpots, or use bonus-buy features across different volatility levels.
Table games include:
- Blackjack variants with different rule sets
- Roulette (European, American, French)
- Baccarat tables
- Poker variants and specialty games
Live dealer games are streamed from Evolution Gaming studios. You can play blackjack, roulette, baccarat, and game-show formats with live dealers, all through HD video. The live casino section runs 24/7.
Crash games and instant-win titles are also available for quick play. All games are accessible on both desktop and mobile browsers, so there's no need to download an app.
Who Is Behind Trips Casino - Trusted, Licensed and Transparent
Trips Casino is owned and operated by Dama N.V., a company with experience in the iGaming industry and a portfolio of regulated casino brands. The casino holds an active gaming license from the Anjouan Gaming Board (ALSI-202508056-FI2), which provides regulatory oversight and enforces operational standards.













Licensing, Security Standards and Commitment to Safe Play in Australia
Trips Casino operates under a casino license issued by the Anjouan Gaming Board, requiring compliance with standards for fair gaming, financial transparency, and player protection. The platform is also certified as holding a Curacao eGaming license (OGL/2023/174/0082), offering additional regulatory support.
Your personal and financial data is secured by 256-bit SSL encryption, the same level used by major financial institutions. Independent auditors test the random number generator (RNG) to ensure all spins, deals, and outcomes are fair and unpredictable.
Responsible gambling tools are available. You can set deposit limits, session timers, cooling-off periods, and self-exclusion directly from your account dashboard. Support is available by email at [email protected] and through 24/7 live chat in multiple languages.
Frequently Asked Questions
Find answers to common questions about welcome bonuses, customer support, loyalty rewards, responsible gambling tools, and account management below.
You can claim a welcome bonus package of up to $19,500 + 360 Free Spins across your first three deposits. Register by providing your email, creating a password, and completing verification. After registration, go to the cashier and select your preferred payment method.
Make a first deposit of at least $30 to activate the bonus. Bonus funds and free spins are credited automatically after your deposit clears. There is a 30x wagering requirement on the combined deposit and bonus amount, which must be met within 5 days. The maximum bet allowed during the rollover period is $7.50 per spin or hand.
For ongoing promotions, enter the required bonus code when depositing. The Wheel of Fortune requires code 'LUCKY' with a $30 deposit. Wednesday's promotion gives 25 free spins on Wild Spin. Tuesday offers a 50% reload up to $225 plus 50 free spins with a 40x wagering requirement.
| Promotion | Deposit Required | Reward | Wagering |
|---|---|---|---|
| Welcome Package | $30 minimum | Up to $19,500 + 360 Free Spins | 30x (5 days) |
| Wheel of Fortune | $30 + code 'LUCKY' | Cash/Free Spins | Varies |
| Tuesday Reload | Any amount | 50% up to $225 + 50 Free Spins | 40x (7 days) |
| Weekend Promotion | Any amount | 100% up to $450 + 90 Free Spins | 45x |
The main support channel is the 24/7 live chat available on the website. The live chat usually responds within 6-10 minutes and supports English, French, German, and Italian. Click the chat icon in the bottom-right corner of any page to start a conversation with a support agent.
For more detailed questions or issues that need documentation, email [email protected] or [email protected]. The support team responds to emails within 24 hours. You can also use the contact form on the website if you prefer not to email directly.
Trips Casino does not offer phone support. All communication is through digital channels, so you receive written records of your conversations and resolutions.
The multi-level VIP program has 10 tiers from Level 0 to Level 10. You earn loyalty points on every real-money wager across slots, table games, and live casino. As you collect points, you move up the tiers and unlock additional benefits.
Benefits include exclusive prizes, priority customer support, and access to the Trips Lucky Battle tournament with a 2,000 free spins prize pool. Higher VIP levels increase monthly withdrawal limits and provide entry to seasonal tournaments. The Weekly Cashback program returns up to 15% of net losses, with the percentage increasing as you advance through the VIP tiers.
| VIP Feature | Benefit |
|---|---|
| Multi-tier Structure | 10 levels (Level 0 to Level 10) |
| Point Earning | Real-money wagers across all games |
| Tournament Access | Trips Lucky Battle, seasonal events |
| Cashback | Up to 15% weekly on net losses |
| Withdrawal Limits | Increased limits at higher tiers |
You can set deposit limits that restrict how much you fund your account daily, weekly, or monthly. Set these limits in your account settings under responsible gaming. Session limits allow you to cap the length of your gaming sessions, logging you out automatically when time is up.
The cooling-off period lets you temporarily suspend your account for a set time, ranging from 24 hours to several weeks. During this time, you cannot log in or place bets. For more serious concerns, the self-exclusion tool closes your account for at least six months or longer.
Trips Casino also provides links to external support organizations. If you need help beyond these tools, contact Gambling Help Online or your local gambling helpline for confidential support services.
- Deposit limits (daily, weekly, monthly)
- Session time limits
- Cooling-off periods (24 hours to several weeks)
- Self-exclusion (6 months to permanent)
- External helpline links (Gambling Help Online)
Go to the login page and click the "Forgot Password?" link below the password field. Enter the email address you used when registering your account. A password reset link will be sent to your inbox within a few minutes.
Click the link in the email to open the password reset page. Create a new password with at least 8 characters, including uppercase and lowercase letters and numbers. Confirm your new password and submit the form.
If you don't get the reset email within 10 minutes, check your spam or junk folder. If it still doesn't arrive, contact customer support via live chat for help with the reset process.
You can access ongoing rewards through the VIP program and weekly promotions. The Tuesday Reload offers 50% up to $225 plus 50 free spins on Gold Rush - Johnny Cash, with a 40x wagering requirement. Easy Friday provides 25, 70, or 150 free spins on Elvis Frog in Vegas, depending on whether your deposit is $30, $75, or $150.
The Weekend Promotion gives a 100% match up to $450 plus 90 free spins on Wild Cash x9990, with a 45x wagering requirement. Wednesday Unlimited supplies 25 free spins on Wild Spin with a 30x rollover. These promotions refresh every week, so you have several chances to claim bonuses.
































































